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Dock is missing

1

Confirm product and OBS compatibility

Verify Windows 11, 64-bit OBS Studio 30 or 31, and the correct product installer.
2

Close every OBS process

Exit OBS. In Task Manager, confirm obs64.exe is not running.
3

Run the promoted installer again

Download from the vAudioLink Downloads page, then reinstall to the OBS installation you actually launch.
4

Open the Docks menu

Restart OBS and inspect Docks for the product’s documented name in the dock reference.
5

Inspect the OBS log

Open Help → Log Files → View Current Log and search for vAudioLink, asmr, karaoke, or scene.

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OBS uses a non-standard installation

The installer detects common OBS locations. If OBS is portable, installed per-user, or located on another drive, verify the installer targeted that exact installation. Do not copy files into several OBS plugin directories at random. Multiple plugin copies can load the wrong version.

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Dock exists but opens an old version

  1. End the session and close OBS.
  2. Confirm no OBS process remains.
  3. Re-run the current promoted installer.
  4. Check for multiple OBS installations.
  5. Restart OBS and inspect the log for the loaded plugin path.

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OBS reports a missing module or dependency

  • Re-run the complete installer rather than copying only the plugin DLL.
  • Confirm endpoint security did not quarantine a bundled runtime file.
  • Do not download replacement DLLs from third-party DLL sites.
  • Include the exact OBS log message in a support request.

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OBS crashes while loading

  1. Preserve the current and previous OBS logs.
  2. Record the product installer version and OBS version.
  3. Avoid repeatedly reopening a production profile.
  4. Contact support with redacted logs and the approximate crash time.

Contact support

Build a useful, secret-free report.