Support

Include useful context

Copy this template into the support request:

Product:
Plugin version:
OBS Studio version:
Role (host/guest/sender/receiver):
Connection mode (Direct/Follow Discord/self-hosted):
Approximate time and time zone:
Exact dock message:
What I expected:
What happened:
Troubleshooting already completed:
Relevant redacted OBS log attached: yes/no

Collect the OBS log

Reproduce the problem once when safe.

Before restarting OBS, select Help → Log Files → View Current Log.

Save the log.

Review it for credentials, private URLs, personal information, and unrelated secrets.

Attach the redacted file to the private support request.

Never include a guest key, account token, API key, stream key, private signing key, or payment details.

Choose the right channel

Issue	Best destination
Setup or connection behavior	vAudioLink panel support
Account or subscription	vAudioLink panel support
Suspected credential exposure	Rotate access first, then private support
General community question	vAudioLink Discord without secrets
Active outage suspicion	Include exact local time, time zone, and affected product

Releases

Use the Downloads page for explicitly promoted installers. A newer GitHub release is not offered automatically until it has been approved for the download page.

Troubleshoot first

Follow the symptom-specific checks and preserve the exact result.

Read release guidance

Check compatibility and safe update expectations.

Start here

Step-by-step guides

How-to guides

Products and concepts

Troubleshooting

Reference and support

Contact support

Include useful context

Collect the OBS log

Choose the right channel

Releases

Troubleshoot first

Read release guidance

Contact support

​Include useful context

​Collect the OBS log

​Choose the right channel

​Releases

Troubleshoot first

Read release guidance

Include useful context

Collect the OBS log

Choose the right channel

Releases