What the Creator plan includes
- The Creator plan includes 20 hosted hours per Paddle billing period.
- The current included balance resets with the active subscription period; unused included hours do not become purchased credit.
- vAudioLink spends included time before purchased refill time.
- The sponsoring host or Scene Share Stage owner is charged for active hosted media. Waiting backstage without a selected Scene Share feed does not consume media time.
Add 20 hours
When the balance is low or empty, select Add 20 hours in the dock or open Billing in the panel. A refill adds 20 hours after Paddle confirms the completed payment. If payment completed but the balance has not changed, do not start another checkout. Refresh the account status, check Billing in the panel, then contact support with the transaction time if activation remains pending.When the balance reaches zero
- A hosted session that is already carrying media can continue until you end it.
- You cannot start another hosted audio session with an empty balance.
- A Scene Share host cannot select a guest and start that guest’s full Program feed until hosted time is available.
- After adding time, refresh account status in the dock before retrying.
Included, purchased, and self-hosted time
Open Billing
Check subscription state, hosted time, and refill availability.
Fix plan or balance errors
Work through account refresh and pending-payment checks.